I really, really do.
Patron via telephone: "Yeah, I want to know how to pronounce a word.
I put the patron on hold and looked it up in the Oxford English Dictionary, it wasn't there. I looked in the online database, it wasn't there. I searched www.dictionary.com, it wasn't there. Dictionary.com did refer me to their encyclopedia.
I told the patron that I didn't find it in any of the dictionary.
The patron said, "You can't find it on the internet?"
I looked at the online encyclopedia. So I tell the patron what I think the pronunciation is. He proceeds to tell me exactly what the encyclopedia entry says and then wants to debate my interpretation. I gave the call to my co-worker(who ended up siding with me.)
I REALLY WANTED TO PULL THAT MAN THROUGH THE TELEPHONE!!!!!