Friday, November 15, 2013
I met up with friends because there was a 50th birthday to celebrate. I rented a car. I've done it before, even used the same company many times, in many different cities. I've never had a problem until now. I used express rental car return, because I had a flight to catch and there were only two people checking-in cars. This was Tuesday. I received the final bill via email this morning. I was billed $34 for refueling. Um, I re-filled the tank myself before returning it to the airport. The return time said 4:00pm. My flight left at 2:55pm, so I returned the car before 11:30am. I telephoned customer service and got the $34 refunded. I was told that I would have to call the LAS office to have the return time corrected. I will sit in the car until someone arrives to check-in the car from now on.
Monday, October 14, 2013
It was supposed to be a creative writing workshop for children. Yeah, well that's not what happened. My manager passed away suddendly last month. The public memorial was at the beginning of this month. The creative writing workshop was scheduled to begin October 11th. On October 10th, my staff found out by happen stance that a totally different program was planned. Since it was supposed to be a children's program, I had the Children's Libraian contact the performer. Her explaination, " I was going to stop in at 1:00p.m. on Friday and explain the program to you." Really, she had invited public officials, my manager's family, there was a reporter from the neighboring community's newspaper. The woman asked to speak to me and I explained that everything she had planned needed to go through the library's public relations department and upper management. She said, "Oh, I don't want to get anyone in trouble." I told her that it's not about anyone getting in trouble, but she had planned a program totally different from what she presented to the Children's Librarian.
Sunday, September 22, 2013
Last month, I was helping a patron obtain a new library card. While processing the application, the patron looked out the window, saw his friend and went to speak with him. When the patron returned, he had his friend with him. I didn't look up from the computer terminal until I heard his friend say, " Oh, I know her already!" I immediately frowned and said while looking up, "You know me? From where?" As soon as where rolled off my tonge, I recognized the guy. So I said, "Yeah, WHY DON'T YOU TELL THAT STORY!" Dude closed his mouth immediately. Way back when I first begain working as a non-assistance food stamp eligibility worker, he was one of my first clients. He sweated me from day one. I was constantly telling him that I wasn't interested. 4 years after I began that job, I left for graduate school. I was gone 1 1/2 years. When I returned, I received a brand new caseload. Low and behold, once again old boy was my client. At that time, when he began to sweat me, I told him that I didn't date clients. He immediately let his case close and then called me. We went out once and I was not impressed. Another 3 years go by and I have since quit my old job and began working as a librarian. I had a home that needed painting and he was painting houses. We made a verbal contract and he painted my home. He failed to return and do the finishing touches on the paint job. I had paid him in full and as collateral, he left all of his ladders. 6 months later, I decided to sell that house. Dude had returned once, to say that he would finish the touch-ups and collect his ladders. By the time I was in escrow, I had no valid contact information for dude. I gave the ladders to the guy who was fixing up my new home for me.
Sunday, September 01, 2013
I went to New York for the Harlem Book Fair. The was book fair is wonderful. I learned what kind of person someone I had considered a friend for 13 years truly is. I spent my born day in NYC with me, myself, & I. The saying, "When people show you who they are, believe them" took on a whole new meaning for me during that trip. I really didn't want to write about this because the person reads my blog and has friends who don't know me from a can of paint that read my blog. It still bothers me because I truly thought the person was my friend. Initially, I kept in contact with 3 people I met in graduate school. The number is now down to 1. My library branch has been open 6 months and we are still waiting on parts to repair items that have been broken since opening day. Things seem to be breaking down everyday. How about a grown a** man urinated all over the men's bathroom 1 1/2 weeks ago. I'm talking about all over the floor, the walls, the sink, and the urinal. ( I left work for a medical appointment. I returned to an out of order sign on the men's restroom.) Our lovely custodial department decided that was not an important job and didn't send someone to clean it until after opening the next day.
Sunday, July 14, 2013
It took two months, 3 engineers and 1 tile setter to replace the broken brick on the outside of the library. Our YT patrons who are relatively new to the neighborhood felt that it was their responsibility to remind the staff that the brick still hadn't been replaced each week. Now that it has been replaced, we haven't heard anything from them.
Wednesday, June 05, 2013
Monday, I asked a student to leave the library. I was called about 5 different types of bitches before he finally left. Tuesday, when I arrived to work, I began writing the incident report that would lead to the suspension of the student. Unfortunately, the penalty for verbal abuse of a staff member is 7 days for the first offense. The student suspened himself and didn't come to the library afterschool Tuesday. This afternoon, the student walked in and immediately went the long way around the branch. I said, " I really don't feel like serving him the suspension today." I asked the children's librarian to call security. I wanted to know irf one of the officers could drive out to serve the suspension. I went to the restroom. When I returned, to my surprise, one of the beat cops was standing near the reference desk. I asked him to serve the suspension paper for me. 5 minutes later, the other 10 students walked out. As they walked by the reference desk, they said, " You kick one of us out, we all leave." If only we had known that's all it would take to get rid of them!
Monday, May 27, 2013
Friday afternoon as I returned from the staff area, the Teen Librarian approached me saying she thought the guy that I had been making leave the library everyday was in the DVD area (he gave up books and began stealing DVDs.) I smelled the guy before I reached him (he reeked of alcohol.) I got next to the guy and said, “I need you to sit over there. I had indicated the large round table in the adult area." It was open and could be seen from different angles in the library. The guy asked, "So you gon call the police on me?" I told him, "No, but I do need to speak to you." I asked him why he thought taking materials from our branch was a good idea. He told me that he gave away what he took. I then asked, “How do you give away library material?" He replied, “I take the barcode and the label off first. I DON'T SELL THE STUFF! He then asked me," Why are you worried about what I take? It belongs to the white man." I told him, "I manage this branch and you taking items from here makes the branch look bad." He said, "I can understand that." I then asked, “Do you even have a library card? (We didn't know his name and in order to process the paper work for suspension, I needed his name.) He said, “No, can I get one? I asked him if he would use the card if he had it, and he said yes. I then asked if he had valid picture identification. To my surprise, he got his wallet and showed me his identification. It actually looked brand new. The guy then told me that I was in his way because I kept standing there talking to him. He said, "You know I'm going get busy doing what I do when you leave?" I replied, "Yes, I do. That's why I'm not moving." I asked if he would fill out a library card application. He said that he would, if I helped him while he completed it. This is the point where the conversation turned. He said, "That's some nice polish you have on your toes." I thanked him and kept trying to get him to complete the application. He then asked, “Can I touch your toes?" I laughed, and said no. He asked, "Well, can I touch just one of them?" I laughed again and told him no, while moving out of his reach. Finally, he completed the application. I took him to the circulation counter so that his library card application could be processed. While they were processing his application, I went to get the suspension paperwork so that I could complete it. By this time, the Teen Librarian had called security and the police. Once the guy received his library card, he told me very loudly. I told him that he could check out 1 item and return it in 3 weeks. He asked, "Can I check you out and return you in 3 weeks?" I told him no, and that he could check out one of the library materials and return it in 3 weeks. He went in search of a DVD, came back to the desk and checked it out. He then came to tell me that he couldn't find any western movies. He reflected on it and then said, “I probably stole all of them." I said you probably didn’t, and handed him the suspension paperwork. He read it. He then and asked, "Did I do that much?” The suspension is for 90 days. By this time, library security has arrived and one of the beat cops. The cop said, "I'm just checking in, to see how it's going in here and here you are. Are you causing them trouble?" The library security officer and I both said, “It's taken care of now.”