Tuesday, March 04, 2014
I've been dealing with a difficult patron for the past month. He would enter the library, stash his belongings and leave for hours at a time. Each time that I discovered what he had done, I would watch for his return and kick him out of the library for the day. He would then return an hour or so later, with shades on, thinking that would disguise him. I would remind him that he was suspended for the day. When that wasn't happening, I would find myself waking the same patron 2-4 times per day. Library security had escorted him out of the building twice. Last Wednesday, I caught him before he entered the building. Since we don't open until 1:00pm, he had been standing outside and cursing me up, down, and sideways (staff heard him through the bookdrop.) He was standing at the door, no shoes, and striking a pose. When the doors opened, he had stepped away. I was there waiting for him when he returned and told him to turn around before he entered the second set of double doors. That was it, he began cursing me, I heard all types of f-yous, and I was all types of b*tches. He turned to leave, changed his mind, turned around and began cursing me again. When he turned the first time, that made his suspension 7 days. Since he turned around again and began cursing me all over again, his suspension turned into 30 days. So, he went downtown the next day, to the main branch. Security snapped him up and served him the 30-day suspension.
Sunday, February 02, 2014
It seemed as if everyone with any type of issue showed up at the branch this week. Security suspended a man who would leave his belongings inside the branch in random spots throughout the library and proceed to walk out of the building. He would then return every hour or so and peek, to see if his belongings were in the same place he left them and then exit the building again. Security found him spitting in the men's restroom. As they were escorting him out of the building, he stated that he didn't need this library anyway. He returned about 3 hours later and I reminded him that he was suspended. He returned again, the next day and once again, I had to remind him that he was suspended and for how many days.
Wednesday, January 08, 2014
After many months of request, the heaters are finally working on a semi-regular basis. Yes, our building is new. It doesn't mean that things were installed correctly, or that library engineers know how to maintain the new "green" features. The staff workroom pocket door handle is broken. At this point, it may need to be replaced. They keep giving us temporary fixes that only last 1 day. This is the first week of school for the new year. We already had to kick 3 students out.
Christmas at the library. Monday December 23, 2013. Patron calls: Do you have porn movies at your branch? Me: No! Patron: Do any of the branch libraries carry porn movies? Me: No! We suspect the caller is the same guy who dumped his porn collection in our book drop.
Friday, November 15, 2013
I met up with friends because there was a 50th birthday to celebrate. I rented a car. I've done it before, even used the same company many times, in many different cities. I've never had a problem until now. I used express rental car return, because I had a flight to catch and there were only two people checking-in cars. This was Tuesday. I received the final bill via email this morning. I was billed $34 for refueling. Um, I re-filled the tank myself before returning it to the airport. The return time said 4:00pm. My flight left at 2:55pm, so I returned the car before 11:30am. I telephoned customer service and got the $34 refunded. I was told that I would have to call the LAS office to have the return time corrected. I will sit in the car until someone arrives to check-in the car from now on.
Monday, October 14, 2013
It was supposed to be a creative writing workshop for children. Yeah, well that's not what happened. My manager passed away suddendly last month. The public memorial was at the beginning of this month. The creative writing workshop was scheduled to begin October 11th. On October 10th, my staff found out by happen stance that a totally different program was planned. Since it was supposed to be a children's program, I had the Children's Libraian contact the performer. Her explaination, " I was going to stop in at 1:00p.m. on Friday and explain the program to you." Really, she had invited public officials, my manager's family, there was a reporter from the neighboring community's newspaper. The woman asked to speak to me and I explained that everything she had planned needed to go through the library's public relations department and upper management. She said, "Oh, I don't want to get anyone in trouble." I told her that it's not about anyone getting in trouble, but she had planned a program totally different from what she presented to the Children's Librarian.
Sunday, September 22, 2013
Last month, I was helping a patron obtain a new library card. While processing the application, the patron looked out the window, saw his friend and went to speak with him. When the patron returned, he had his friend with him. I didn't look up from the computer terminal until I heard his friend say, " Oh, I know her already!" I immediately frowned and said while looking up, "You know me? From where?" As soon as where rolled off my tonge, I recognized the guy. So I said, "Yeah, WHY DON'T YOU TELL THAT STORY!" Dude closed his mouth immediately. Way back when I first begain working as a non-assistance food stamp eligibility worker, he was one of my first clients. He sweated me from day one. I was constantly telling him that I wasn't interested. 4 years after I began that job, I left for graduate school. I was gone 1 1/2 years. When I returned, I received a brand new caseload. Low and behold, once again old boy was my client. At that time, when he began to sweat me, I told him that I didn't date clients. He immediately let his case close and then called me. We went out once and I was not impressed. Another 3 years go by and I have since quit my old job and began working as a librarian. I had a home that needed painting and he was painting houses. We made a verbal contract and he painted my home. He failed to return and do the finishing touches on the paint job. I had paid him in full and as collateral, he left all of his ladders. 6 months later, I decided to sell that house. Dude had returned once, to say that he would finish the touch-ups and collect his ladders. By the time I was in escrow, I had no valid contact information for dude. I gave the ladders to the guy who was fixing up my new home for me.
Sunday, September 01, 2013
I went to New York for the Harlem Book Fair. The was book fair is wonderful. I learned what kind of person someone I had considered a friend for 13 years truly is. I spent my born day in NYC with me, myself, & I. The saying, "When people show you who they are, believe them" took on a whole new meaning for me during that trip. I really didn't want to write about this because the person reads my blog and has friends who don't know me from a can of paint that read my blog. It still bothers me because I truly thought the person was my friend. Initially, I kept in contact with 3 people I met in graduate school. The number is now down to 1. My library branch has been open 6 months and we are still waiting on parts to repair items that have been broken since opening day. Things seem to be breaking down everyday. How about a grown a** man urinated all over the men's bathroom 1 1/2 weeks ago. I'm talking about all over the floor, the walls, the sink, and the urinal. ( I left work for a medical appointment. I returned to an out of order sign on the men's restroom.) Our lovely custodial department decided that was not an important job and didn't send someone to clean it until after opening the next day.