The patron showed me a brochure and said, "I went to C*S pharmacy and they told me that I have to get my prescription filled online. I don't know anything about computers. They told me to go to the public library."
I advised the elderly gentleman to apply for a library card. Once he obtained the library card, I helped him log onto the computer and the online pharmacy. The patron told me that he did not know what else to do. I continued to help the patron order blue pills online.
The entire time that I helped the patron, I thought " Is this really what this profession has become? I can't believe that I went to graduate school for this!"