Tuesday, December 11, 2007

Yesterday afternoon........

A woman approached the reference desk. She wanted to know about citing works. She was asking what the different approaches to citation are, what are the most popular methods, and things of that nature.

After showing her quite a few books, she said to me, "You have the greatest job in the world!"

My response, "Some days, it can be."

Patron: "What do you mean? The patrons have to be nice to you because you have so much knowledge about books and where to find information about whatever they are looking for."

My response, " No, not necessarily. They aren't nice most of the time."

Patron, "What do you mean? Why wouldn't they be nice to the librarians?"

In my mind, I was thinking where do I begin? It would take a long time to explain the whys of a patron's behavior.

I said, "There are days when we are cursed, yelled at, argued with, just too many things to name."

4 comments:

Opinionated Diva said...

For some reason that patron pissed me off. How can you be so clueless?

Now I'm still in shock that your library is so ghetto, but who in their right mind would be surprised at it not being the "greatest job in the world"?

She sounds like she's not the sharpest knife in the drawer.

Nexgrl said...

O.Diva,
That patron was SPECIAL. I kept asking her what type of item she needed to cite. I explained that this would determine the best source to use for an example of a citation. She kept saying that she was too embarrassed to tell me.

Rashan Jamal said...

You shoulda gave her the link to the blog and she probably would understand then.

Nexgrl said...

Rashan,
She was afraid of the computer, so giving her the link wouldn't have helped. I would've had to log her onto the computer and the blog as well.