A woman approached the reference desk. She wanted to know about citing works. She was asking what the different approaches to citation are, what are the most popular methods, and things of that nature.
After showing her quite a few books, she said to me, "You have the greatest job in the world!"
My response, "Some days, it can be."
Patron: "What do you mean? The patrons have to be nice to you because you have so much knowledge about books and where to find information about whatever they are looking for."
My response, " No, not necessarily. They aren't nice most of the time."
Patron, "What do you mean? Why wouldn't they be nice to the librarians?"
In my mind, I was thinking where do I begin? It would take a long time to explain the whys of a patron's behavior.
I said, "There are days when we are cursed, yelled at, argued with, just too many things to name."