A patron approached me at the reference desk and said, "Every time I try to log in,
I get the message that says I have entered the wrong card number or pin number."
I asked the patron if he had reserved the computer that he was trying to use, and he said yes. I decided to double check, I just wanted to be sure that he had the correct computer terminal. He said, "I don't have my card, just the number."
He gave me a piece of paper. That should have been the warning flag for me, but no, I wanted to believe that everything was as he stated. I entered the information that was on the paper. I got the same message he did. I then asked him for his California Identification card. I looked his name up in the computer. Well, well, well, his card number was completely different. He said, "That is the correct information on the paper, unless my sister is playing tricks on me again." I gave him his library card number and told him that he can use that to get on the computer. He cursed the computer and side-eyed me while he walked to the other side of the room.
Later some other little off beat people joined him. After about 30 minutes, they left the floor in frustration. That little man had the nerve to side-eye me once again while they walked pass me. He didnt' know it, but I wasnt' in the mood for games yesterday.
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