Animals in the library

I'm sure that everyone remembers the rule that says, Only Service Animals Are Allowed.
Well, I work for a "pu.nk" system. Everyone is allowed to bring their animal into the library. Security is supposed to ask if it's a "companion" animal, and the patron is supposed to show proof of such.

Management is so afraid of the possible lawsuits, so all animals are allowed to enter the building.

Yesterday, an elderly woman approached me at the reference desk and asked, "Are dogs allowed in the library?"

I told her, "They do allow them in here."

She then stated that the dog whom the owner had placed on a chair near her, was causing her to cough. Because of management, the only solution I could offer was to put her on another computer away from the animal.