A man approached the desk with an Army Duffle Bag stuffed to the brim. He had on an oversized blue button down shirt that was knotted in the back, black khaki pants that were folded at the waist and cuffed at the ankles. His hair was brown and gray with blond streaks, cut in a bob style. The sides of the bob were up, not flipped(like we women do,) but just up and out. He stopped in front of me and proclaimed, "All librarians are the same, it doesn't matter which one you are speaking with." I ask, "Do you have a question, or do yo need help with something?" He goes on, "They don't tell you that you stink, they don't tell you to wake up if you are sleeping, they just call security to have you escorted out of the building." ( I had never seen this man on this floor before.)
I ask him again, "Do you have a question?" He finally stops his rant. "Yeah, I have a question! I am going to get a book and then I will be leaving this floor!" I simply looked at the man and shook my head. What else could I do. After the last outburst, he walked away from the desk.
I often wish that I could take digital pictures of these people and post them.