I had the luxury of a four day weekend. Well, we all know that you find little surprises after being gone for a while.
We have e-mail suggestions and e-mail reference questions. Lucky for me, the floor manager is the person who assigns the items.
The first question I received, the guy asks if he can get a list of all of the poetry books purchased by the library this year. Our fiscal year is from July 1st until June 30th of the following year. We purchase books every month. For me to answer this question, I had to review all books purchased for the last fiscal year and the first three months of this one. Each month, we make two list, one of new books and one of replacement books. I spent two hours cutting and pasting the poetry titles from all list.
That was a behind the scenes question.
The desk question:
Caller: I am trying to locate information for an actor.
Me: Did you try searching the IMBD website?
Caller: That really doesn't give any information.
Me: What's the actor's name?
Caller: Well, it's a relative of mine and I'm nosey, so I just want to know what is available.
Me: What's the actor's name?
Caller: I called your library because I figured you are located in a liberal city and the librarians
wouldn't judge.
Me: What's the actor's name? I am only asking so that I can conduct a search to see what I can
find.
Caller: Well, its an um, um, an adult film star. I actually live in the midwest and I use my local
library all of the time, but they wouldn't search anything like this.
Me: OOOkay, so what's the name? [He was still trying to tell me how much they judge people
at his local library] I was thinking that they probably just look at him sideways.
Caller: Donita Dunes. She's a distant cousin and my sister calls me to tell me the family gossip.
I just want to know what is out there about her.
Well, I did a g***le search and found her website. I closed the website before it finished loading because of the racy pictures. I told the caller this.
Caller: I just want her contact information. You know, her agent, or her publist.
I tried a specific search for the contact information and was able to get the website address for the booking agency. I told the caller and he hung up the telephone so fast.
2 comments:
Me thinks this was just a ruse to get you to load porn on the library computer. If he had a computer to search her on IMDB, then he could have googled up her page just as easily. Not that that would have stopped you from attempting to answer a reference question.
We have this perv that calls all the time when a sex-based story has been in the news paper. He'll call and say he wants to find a certain article and give bib info, but then he just wants you to READ it to him.
Men are so much fun.
Ummmm, ok, lol. That was interesting. All the extra explanations are the best. Dude, just say what you want, it would've been over so much faster.
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