This afternoon, a patron approached me at the desk to inquire about the computer time guidelines.
He was leaning over the desk all in my face. I saw what used to be his entire grill! There
was one thin pointy tooth in the front. Nothing but black space surrounding it. The bottom
of what used to be a row had some enamel points spaced here and maybe there(2-3.)
And......more BLACK SPACE, there were even craters. I was so digusted. He just kept
asking me more and more questions and leaning further over the desktop. It got to the
point where I was leaning backward in my seat. I was hoping the look of disgust was not
plastered on my face.
He finally understood and walked away. I had to explain the proceedures four times. At the end of each of the first three explainations, he would say, "I don't understand? Why is that policy in place?" I realize that he may have held hope that my explaination may have changed during one of those times, but it didn't. Policy is policy. I don't make the rules, I just explain them all day long.
****He was dressed in gothic attire, black leather trench coat and all********